[rickysilva79@gmail.com @rickysilva79gmail-com Participant]

Bought our Seagull Pro last June. About a month after the mode knob started getting stuck… we have to make several tries and wiggles to make it move.

And to make matters worst… this week we noticed a burnt smell, went to see what it was… the charging cable tip literaly got fused with the charging port.

Opened a claim with Aiper.

Waiting to see how it will be handled

[Marco @mbellazzi Participant]

Good day I have the same problem, to the extend that I am afraid to brake the knob while I am trying to start the cleaning.

 

I may have to contact wiper and return the product since it still is under warranty.

 

 

 

 

[Aiper Official @aiper-official Keymaster]

Hi guys,

 

Especially with the smoke, please stop using the product immediately. Please contact Service@aipervip.com with your issues. Our VIP line is quicker to respond to your problems.

 

Thank you.

[RANDALL BENART @cadiver Participant]

I am having the same issue with mine. After charging it the knob gets stuck and is hard to turn in any direction. I wrote Aiper and they say it sounds like sand in the switch. I asked for something to show me how to disassemble this thing and a get a short video on the switch. I need to know how to I even get to the switch? After reading lots of others have the same issue Im thinking its no sand.

[Craig @craigd Participant]

I too am now having the same issue with the switch very difficult to turn.
this seems to be not an isolated incident. Please advise what to do next.

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