[Dave @drogers5 Participant]

I just purchased a Aiper Seagull Pro and in auto or wall mode, the unit will not climb the wall.  It starts, but backs up, some times tries again or it does circles and wheelies in the pool.  I do have a painted pool, but this shouldn’t be an issues, my other cleaners didn’t have issues with walls. 

[Ann @annt Participant]

I have the same problem as Dave. My seagull pro is  about 2 months old. I have only seen it clean walls twice (first month) when in wall+floor mode. I didnt think much of it at first. When I wanted to try the only clean-wall mode recently,  the green lights automatically switched off  when the knob was turned to that mode. I tried many times on different days,  turning knob back to power off, then turn to the 3rd mode again. Same result, the machine just shut down when turned to wall-only mode.  Why is that?

(By the way, my pool is rectangular shape, no slope or steps.)

Hope to hear a reply soon. Thanks.

[Aiper Official @aiper-official Keymaster]

Hi Ann and Dave,

 

First of all, I apologize for the late reply. I attempted to bring this up to R&D, and it slipped my mind to reply to you both. I haven’t discovered anything yet, is it possible to take a video of the issue you’re both experiencing?

 

Thanks,

[Nick @935murphy Participant]

Same issue here as well.  I saw it work properly the first couple of times I put it in but it no longer climbs the walls.  It gets itself into a vertical position on the wall but doesn’t climb.  It just sits there for a couple of seconds and then backs up and proceeds to the next section of wall like it is supposed to.  I also noticed it doing wheelies along the bottom of the pool today so seems like there is an issue with buoyancy and propulsion up the wall.  Please provide feedback.  I have only had it since Aug 6th, 2023.

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